Frequently Asked Questions
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Why should I trust Supreme Cleaning Agents?
Supreme Cleaning Agents offers top-quality, professional cleaning services for commercial and residential properties. Our professionals are thoroughly trained on step-by-step cleaning procedures to ensure consistent and pristine results. We are insured and bonded to encourage peace and security for our clients.
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Where should I book the appointment?
Customers must book their appointment by phone at 954-993-3489 or email us at info@supremecleaningagents.com. We provide customers with a timeframe of arrival to ensure that we are providing quality time and service.
Upon arrival, we notify the customer that we are onsite.
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Do I need to be present for the cleaning?
No. We will clean the commercial and residential space in the presence or absence of the customer. We simply request for the customer to provide access to the space, so that we may clean without interference or delay.
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What should I do before Supreme Cleaning Agents arrive?
To optimize efficiency, we ask for our customers to provide ample space for navigation and to minimize potential obstruction.
The goal is to allow our professionals the room to clean and tidy the space without harmful objects in the way.
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What if I need to reschedule/or cancel a service?
At Supreme Cleaning Agents, we understand that life is unpredictable, which means our customers are allowed to change their appointments.
In the event of a cancellation or rescheduling, you must provide a 24-hour notice before the time of the scheduled appointment. However, if the appointment is not canceled within the 24-hour period prior to your appointment, you’ll be subject to a penalty fee.
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What is part of the standard cleaning service?
Our standard service includes the general cleaning service such as emptying the waste bins, replacing liners, vacuuming all types of floors, wiping horizontal surfaces, and mopping.
Any additional services fall under the category of specialty cleaning. You’ll have to contact the customer representative to get pricing for non-general services.
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How much does the standard service cost?
The standard service pricing depends on the square footage of the space, the type of service requested, and the extent of the cleaning.
We offer affordable pricing for top-quality services offered at SCA.
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How often do you provide service?
The frequency of service depends on your cleaning needs. You may request service as often as you choose.
We offer a membership discount for customers that are looking for recurring daily, weekly, bi-monthly, or monthly service.